![]() Incorrect or missing hard disk device driver see “Fixing 0x7B Errors,” this chapter, for details. Test memory modules disable memory caching in system BIOS check hardware configuration. Illegal or unknown instruction check the driver referenced in the error message. Table 8.2 Common Windows STOP Errors and SolutionsĬheck device drivers or services used by backup or antivirus utilities. Table 8.2 lists some of the most common STOP errors and possible solutions. You can then look up the error number and name on the Microsoft Support Site ( ) to find Microsoft’s suggested solutions. If the name of the error is displayed, such as KMODE_EXCEPTION_NOT_HANDLED, record it as well. When you see a BSOD error, be sure to record the numbers listed after the STOP message, such as STOP: 0x0000001E, or 0x1E for short. If a blue screen error appears after you have booted to the Windows desktop, it could be caused by corrupt apps, corrupt device drivers, or memory problems. At startup, they’re typically caused by problems with hard disk device drivers. Windows 8 displays a different STOP error (b).īlue-screen errors can be caused by many problems.
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